The Tides of Time Paperback

NATIONAL SHIPPING:

Please allow 1-2 business days for your order to be picked, packed & shipped, as stock is held and shipped from NSW. 

AUSTRALIA:

Your order will be posted through one of our selected Carriers listed below:

• AustraliaPost
• CouriersPlease
• Fastway
• TNT
• AlliedExpress
• InXPress

All orders are shipped with a tracking facility with the tracking number provided. 

INTERNATIONAL SHIPPING:

Your order will be posted through one of our Carriers listed below:

• AustraliaPost
• DHL Express
• Fedex

Please check their website for accurate times for your city. All orders are shipped from Sydney, Australia.  This does not include duties and customs which may be incurred at receiving port of country.

Target delivery dates are based on historic performance and are subject to changes without prior notice. Any delay at the destination country is unfortunately beyond our control. Delivery to areas outside of major cities, or where your shipment is dutiable or held at customs may take longer.

CUSTOMS FEES:

Rarely, an International Package may be held by customs which then produces a customs fee - we do not take any responsibility for this payment and it is up to the customer to pay this fee.

REFUNDS 

In the event that goods are delivered damaged please inform us in writing within 48 hours of receipt to wenddias@yahoo.com. Please include photographic evidence of the damage.

EXCHANGE
Exchanges can be accommodated, however this will only be on the condition that the product is unused, still in packaging and returned to us within 14 working days in a re-saleable condition. Cost of return postage will be at the buyer's cost.

CANCELLATIONS
If you wish to cancel your order, please email us at wenddias@yahoo.com and we will offer you a full refund.

Unfortunately if we have already shipped the products your order cannot be cancelled, however it may be returned under our exchange policy.